Privacy Policy

Lumisware processes only the personal information needed to provide and improve its services.

Effective date: August 13, 2026

1. Information we process

Inquiries: name, company, email, phone number, and message
Service usage: access logs, device and browser information, and cookies
Contracts: business contact and transaction information

2. Why we process information

Respond to inquiries and consultations
Provide services, fulfill contracts, and support customers
Maintain security and improve the user experience
Meet legal obligations and handle disputes

3. Retention

We delete personal information when its purpose has been fulfilled, unless a longer period is required by law or authorized by separate consent.

4. Sharing and service providers

We do not disclose personal information to third parties without a valid legal basis. When vendors process information for us, we define their responsibilities and require appropriate safeguards.

5. Your choices and rights

You may request access, correction, deletion, or restriction where applicable. Send requests to hello@lumisware.com and we will respond in accordance with applicable law.